Loyalty program: Points

The principle of our program is simple:

1 € spent = 1 Point *

This offer is valid for purchases made on the Playin website or in a Playin store.

You can then go to your fidelity area to exchange your points for vouchers!

Redemptions are based on the following scale:

• 150 Points = 5.00€ voucher

• 250 Points = 10.00€ voucher

• 1,200 Points = 50.00€ voucher

Vouchers created with Points are valid for 3 months.

* with some exceptions, see "exclusions".

Your Points become valid after a certain period of time, depending on the type of order:

• Directly in store: Points are available immediately.

• Event registration: Points are available within 3 days of the event.

• Store pick-up order: Points are available once the order has been picked up. Valid for orders placed on the website, with store pick-up.

• By delivery: Points are available 16 days after your order has been dispatched.

Points are valid for 1 year. Keep track of your Points and their validity in your fidelity area.

• Shipping and handling fees are not included in the calculation of Points.

• Some products may be excluded from the loyalty program. Exclusions are indicated on product pages.

• Discounted products (sales, pre-orders) earn 50% fewer Points.

• Vouchers and gift vouchers do not earn Points.

• Orders that benefit from a discount code (content creator, associations, etc.) do not earn Points.

• Products subject to the Lang law (books) do not earn loyalty points.

Throughout the year, you can earn extra Points:

• Via promotional codes given to you by our partners (Val&PL, joueurs du Dimanche, Bestmarmotte, ...)

• Through contests organized on our Facebook, Twitter and Instagram pages.

• By leaving product reviews:

  => 1st review with comment earns 10 Points.

  => Each subsequent review without a comment earns 1 Point and with a validated review earns 3 Points.

  => Points earned are limited to a total of 150 Points for products not purchased from Playin and 100 Points per month for products purchased from Playin.

If you cancel an order or wish to receive a refund for a product, the Points awarded for the order or product in question will be withdrawn from your account.

Please note: we will be obliged to refuse a refund if you have already used the Points associated with the order to obtain vouchers.

Thank you for reading this article to the end. As a thank you, enter the code TOUTLU on your next order to receive 10 Points!